Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the Gifts with Genius website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.

2. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Gifts with Genius and is protected by Australian and international copyright laws. You may not reproduce, distribute, or display any part of this site without our prior written consent.

3. Product Information & Substitutions

We strive to provide accurate descriptions and images of our products. However, actual products may vary slightly due to manufacturing changes, supplier availability, or differences in display settings. Very occasionally, we are forced to substitute specific items in our hampers shown on the website. We will endeavor to notify you as quickly as possible; however, by accepting these Terms and Conditions, you are expressly accepting this.
We reserve the right to modify product specifications without prior notice.

4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST). We accept various payment methods as indicated on our website. Prices are subject to change without notice, but any such changes will not affect orders that have already been placed.

5. Orders and Acceptance

By placing an order, you make an offer to purchase products in accordance with these Terms and Conditions. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or issues identified by our fraud detection system.

6. Shipping and Delivery

We aim to dispatch orders as soon as possible, though this process can sometimes take a few days. Generally, items are received within one week of dispatch. Delivery times are estimates and may vary based on location and other factors. We are not liable for delays beyond our control. Shipping costs are calculated at checkout and are the responsibility of the purchaser.

7. Returns and Refunds

We take great care to ensure your products arrive in excellent condition. We are happy to refund for items that have been damaged in transit. Aside from this, we do not offer any refunds. Products must be returned in their original condition and packaging. Refunds will be processed upon receipt and inspection of the returned items. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

8. Limitation of Liability

To the fullest extent permitted by law, Gifts with Genius shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim arising out of or in connection with these Terms and Conditions or the purchase of our products shall not exceed the price paid for the products.

9. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.